These Website Terms of Use ("Terms of Use") are applicable to the websites of 818mortgage.com, Inc. (“818mortgage.com”), and its affiliates and subsidiaries and any other website where these Terms of Use are posted ("Websites"). In addition to the Websites, these Terms of Use are also applicable to all 818mortgage.com tools, documents, applications, and other services. Collectively, we call all of these "Services."
Please read this document carefully as it is a legally binding agreement between you and your representatives (collectively, "you"), and 818mortgage.com (together with 818mortgage.com’s affiliates and subsidiaries, "we," "our," or "us," or the "Company").
818mortgage.com’s primary reason for being is to help home buyers get pre-approved for a home mortgage and assist sellers in getting matched with the best pros to help them accomplish their goals. We use data to connect you with our partners. The service that we provide to both consumers and entities are governed by a few terms, many of which are outlined below.
If you don’t agree with the terms, then we ask you please to leave this Web site and not use our services. If you do use this Web site, then that action will serve as your agreement to be bound by our terms of service (“Terms of Service” or “Agreement”).
818mortgage.com, Inc. (“818mortgage.com”) is operated in compliance with all applicable state and federal housing laws.
Real estate professionals who are involved with and use our website must agree with the following:
You grant 818mortgage.com permission to display on our website and elsewhere information that we have gathered, or you have supplied related to any of the real estate transactions that you have handled as a real estate professional. This information helps our customers better understand your capabilities.
You are responsible for maintaining your own real estate license and for following all applicable real estate laws. In addition, you agree to indemnify, defend and hold 818mortgage.com harmless from any claims, costs, and damages incurred by 818mortgage.com arising from claims by your clients regarding the brokerage services you have provided.
Maintaining a profile on 818mortgage.com is free. However, if you choose to accept Referrals from 818mortgage.com, then you agree to pay us a Referral Fee that will be a percentage of the gross commission you earn.
You agree to be contacted by 818mortgage.com and its Referrals via phone, email, mail or other reasonable means, and you further agree that you will not provide the referrals to any other party without our written consent.
You may initiate or receive a call from a 818mortgage.com representatives or our Referrals. If you do so, 818mortgage.com may create a digital audio recording of the call. You acknowledge and agree that your phone call may be recorded for quality assurance purposes only.
Any information that you provide to 818mortgage.com shall be accurate, and you agree to update any information that is or becomes inaccurate. Upon discovery of any inaccurate information, we may correct it. You hereby grant us permission to e-mail or display your information (including your name, likeness, contact information and transaction details) and such other information as may be supplied by you on or from our websites and communications with clients.
We may share your information or make introductions between you and our partners, including real estate services organizations. When you submit information to 818mortgage.com, you authorize us to use and provide this information to make introductions. By providing this information to us, you consent to being contacted by us and by our partners via phone, email, mail or other reasonable means.
There is no charge to you. Any payment is due based on a separate agreement between us and the institution involved. Your use of our services constitutes your acknowledgment of, and agreement to, this compensation arrangement.
Your participation in our services is voluntary and can be terminated by either of us for any reason at any time. However, any Referrals made prior to such termination are still bound by the agreement that we may have with you.
You agree that we may modify the services provided, these terms of service or the price charged for our services at any time.
All non-real estate professionals who are involved with and use our Web site must agree with the following terms:
You must be at least 18 years old to use the Services.
We may make introductions between you and our partners, including real estate agents or other such services organizations. When you submit information to 818mortgage.com, you authorize us to use and provide this information to make introductions. By providing this information to us, you consent to being contacted by us and by our partners via phone, email, mail or other reasonable means.
We reserve the right to suspend or terminate access to anyone who supplies information that is inaccurate or misleading.
YOU UNDERSTAND THAT WHILE WE MAY MAKE AN INTRODUCTION TO A THIRD PARTY REAL ESTATE PROFESSIONAL, 818mortgage.COM IS NOT YOUR AGENT, DOES NOT REPRESENT YOU, AND WILL NOT BE PERFORMING ANY REAL ESTATE BROKERAGE SERVICES ON YOUR BEHALF BEYOND INTRODUCING YOU TO REAL ESTATE PROFESSIONALS.
There is no charge to you. Any payment is due based on a separate agreement between us and the professional involved. Your use of our services constitutes your acknowledgment of, and agreement to, this compensation arrangement.
Your participation in our services is voluntary and can be terminated by either of us for any reason at any time with written notice. However, any Referrals made prior to such termination are still bound by the agreement that we may have with an associated real estate professional.
You agree that we may modify the services provided or these terms of service at any time. We will notify you in advance of any significant changes of our services, and you agree that your continued use of our services after the notice period means that you accept the new terms and any subsequent services shall be governed by such new terms.
You may initiate or receive a call from a 818mortgage.com representative or one of our agent partners via one of our tracked phone numbers. If you do so, we may create a digital audio recording of the call. You acknowledge and agree that your phone call may be recorded for quality assurance purposes only.
Intellectual Property
All parts of the Services, including the selection, compilation, arrangement, and presentation of all materials and the Websites, tools, and applications, are copyrighted by us or our licensors and content suppliers, and are protected by U.S. and international laws. You agree to abide by all applicable copyright laws, as well as copyright notices or restrictions posted on the Services, and you acknowledge that use of any content of the Services without our express prior written permission is strictly prohibited. You may not use any of our trademarks, trade names, service marks, copyrights, or logos in any manner which creates the impression that such items belong to or are associated with you, unless you have our written consent, and you acknowledge that you have no ownership rights in or to any of such items.
Copyright
The content on the Services is copyrighted. You may use the content, but you may not alter it or change any copyright notices without our permission. You may not use your own web design skills to put "frames" around our Websites and pretend they are yours. You also can’t link to our Websites from websites that contain content we would find objectionable.
Reporting Copyright Infringement:
We have adopted and reasonably implemented a policy that provides for the termination in appropriate circumstances of subscribers and account holders of our Services who are repeat copyright infringers. If you believe your copyright or the copyright of a person on whose behalf you are authorized to act has been infringed, you may provide our Copyright Agent with a written DMCA Notice of Alleged Infringement ("Notice"). You must do all of the following in your written Notice for it to be valid: Identify the copyrighted work that you claim has been infringed, or – if multiple copyrighted works are covered by this Notice – you may provide a representative list of the copyrighted works that you claim have been infringed.
Identify the material that you claim is infringing (or to be the subject of infringing activity) and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material, including (if the Content is on our website) the URL of the link shown on the website where such material may be found.
Include your mailing address, telephone number, and, if available, email address.
Include both of the following statements in the body of the Notice (if these statements are untrue, you cannot submit the Notice):
"I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use)."
"The information in this Notice is accurate and, under penalty of perjury, I affirm that I am the owner, or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed."
Provide your full legal name and your electronic or physical signature.
Deliver this Notice, with all items completed, to Company’s Copyright Agent:
818mortgage.com Copyright Agent can be reached by phone or email.
Privacy Statement
Our use of your information is governed at all times by our Privacy Statement which explains our practices relating to the collection and use of your information in connection with the Services, and is incorporated into these Terms of Use. By using the Services, you consent to the collection and use of your information as set forth in the Privacy Statement.
Notices and Electronic Communications
We may provide you with notices, including those regarding changes to the Terms of Use by email, regular mail, telephone or communications though the Services. When you use the Services, you consent to receive communications from us electronically and through each of the foregoing methods. By engaging in any telephone conversation with our agents or employees, you consent to our recording such telephone call.
By providing your telephone number or texting JOIN to a number we give you, you are subscribing to receive text Alerts and/or Event Notifications by text message from us to the phone number you provide (and you confirm that you are the owner of that number). Your subscription authorizes us, to the extent permitted by applicable law, to send text messages with marketing messages, alerts and updates about selling methods and services you are interested in to the phone number you provide. The frequency of these text messages is recurring and on-going. Message and data rates may apply, which means you may incur charges from your carrier as a result of these messages. You are not required to subscribe or opt in (directly or indirectly) to receive text messages from us as a condition of purchasing any property, goods or services from 818mortgage.com. At any time, you may cancel your subscription and opt-out of receiving text messages from us by replying with the word "STOP" to a text message from us or calling us at 818-457-1554. You may request help from us by replying with the word "HELP" to a text message from us, or calling 818-457-1554.
You also consent to our use of an automatic telephone dialing system for telephone calls and texts (if you have opted-in to receive text message marketing). You may revoke this consent at any time through reasonable means.
If your carrier is T-Mobile: T-Mobile is not liable for delayed or undelivered messages.
You agree that all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree that you have the ability to store electronic communications such that they remain accessible to you in an unchanged form.
818mortgage.com intends that the information contained on our Web site be accurate and reliable; however, errors sometimes occur. We do not guarantee the accuracy of any information available on our websites, and are not responsible for any errors, omissions, or misrepresentations and any information should be independently verified.
To protect our service, you agree to refrain from the following prohibited activities: (a) submitting materials that are patently offensive to the online community, such as content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; (b) engaging in activities or submitting materials that could be harmful to minors; (c) engaging in activity or submitting materials that harasses or advocates harassment of another person; (d) engaging in activity that involves the transmission of "junk mail" or unsolicited mass mailing or "spam" or harvesting or otherwise collecting personally identifiable information about Web site users, including names, phone numbers, addresses, email addresses, (collectively, "User Data") without their consent; (e) engaging in activity, or submitting materials, or promoting information that is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous; (f) submitting materials that contain restricted or password only access pages, or hidden pages or images; (g) submitting materials that displays pornographic or sexually explicit material of any kind; (h) submitting materials that provide instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses; (i) submitting materials that contain viruses, Trojan horses, worms, or any other similar forms of malware, (j) engaging in activities or submitting materials that solicit passwords or personally identifiable information for unlawful purposes from other users; (k) engaging in unauthorized commercial activities and/or sales without our prior written consent such as advertising, solicitations, contests, sweepstakes, barter, and pyramid schemes; (l) using any robot, spider, other automatic device, or manual process to monitor, copy, or "scrape" web pages or the content contained in the Web site or for any other unauthorized purpose without our prior written consent; (m) using any device, software, or routine to interfere or attempt to interfere with the proper working of the Web site; (n) decompiling, reverse engineering, or disassembling the software or attempting to do so; or (o) taking any action that imposes an unreasonable or disproportionately large load on the Web site or our hardware and software infrastructure or that of any of our licensors or suppliers.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEB SITE AND THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ASSOCIATED WITH IT ARE PROVIDED "AS IS" AND ON AN “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, 818mortgage.COM AND/OR ITS SUPPLIERS, PARTICIPATING LENDERS, THIRD PARTY INVESTORS OR REAL ESTATE PROFESSIONALS DISCLAIM ANY WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO THE WEB SITE AND ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. USE OF 818mortgage.COM’S SERVICES IS AT YOUR OWN RISK. WE AND/OR ANY 818mortgage.COM SUPPLIERS, ARE NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR OTHER INJURY ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OUR SERVICES OR WITH THE DELAY OR INABILITY TO USE THE WEB SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES OBTAINED THROUGH THE WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE WEB SITE, WHETHER RESULTING IN WHOLE OR IN PART, FROM BREACH OF CONTRACT, TORTUROUS BEHAVIOR, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF WE AND/OR THE 818mortgage.COM SUPPLIERS HAD BEEN ADVISED OF THE POSSIBILITY OF DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL 818mortgage.COM OR OUR SUPPLIERS BE LIABLE FOR LOST PROFITS OR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR CUMULATIVE LIABILITY, AND THE LIABILITY OF OUR SUPPLIERS, TO YOU OR ANY THIRD PARTIES IN ANY CIRCUMSTANCE, IS LIMITED TO ONE-HUNDRED U.S. DOLLARS ($100).
Except as set forth below, you and we agree that we will resolve any disputes between us (including any disputes between you and a third-party agent of ours) through binding and final arbitration instead of through court proceedings. You and we hereby waive any right to a jury trial of any Claim (defined below). All controversies, claims, counterclaims, or other disputes arising between you and us or you and a third-party agent of ours (each a “Claim”) shall be submitted for binding arbitration administered by JAMS (formerly known as Judicial Arbitration and Mediation Services, Inc.) in accordance with JAMS’ Comprehensive Arbitration Rules and Procedures then in effect (“JAMS Rules”). The arbitration will be heard and determined by a single arbitrator. The arbitrator's decision in any such arbitration will be final and binding upon the parties and may be enforced in any court of competent jurisdiction. You and we agree that the arbitration proceedings will be kept confidential and that the existence of the proceeding and any element of it (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and any testimony or other oral submissions and awards) will not be disclosed beyond the arbitration proceedings, except as may lawfully be required in judicial proceedings relating to the arbitration, by applicable disclosure rules and regulations of securities regulatory authorities or other governmental agencies, or as specifically permitted by state law. The Federal Arbitration Act and federal arbitration law apply to these Terms of Service. However, the arbitrator, and not any federal, state, or local court or agency, shall have the exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this Agreement including, but not limited to, a claim that all or any part of this Agreement is void or voidable.
If you demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, we will pay as much of the administrative costs and arbitrator's fees required for the arbitration as the arbitrator deems necessary to prevent the cost of the arbitration from being prohibitive. In the final award, the arbitrator may apportion the costs of arbitration and the compensation of the arbitrator among the parties in such amounts as the arbitrator deems appropriate.
This arbitration agreement does not preclude either party from seeking action by federal, state, or local government agencies. You and we also have the right to bring qualifying claims in small claims court. In addition, you and we retain the right to apply to any court of competent jurisdiction for provisional relief, including pre-arbitral attachments or preliminary injunctions, and any such request shall not be deemed incompatible with these Terms of Service, nor a waiver of the right to have disputes submitted to arbitration as provided in these Terms of Service.
Neither you nor we may act as a class representative or private attorney general, nor participate as a member of a class of claimants, with respect to any Claim. Claims may not be arbitrated on a class or representative basis. The arbitrator can decide only your and/or our individual Claims. The arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated. The arbitrator may award in the arbitration the same damages or other relief available under applicable law, including injunctive and declaratory relief, as if the action were brought in court on an individual basis. Notwithstanding anything to the contrary in the foregoing or herein, the arbitrator may not issue a “public injunction” and any such “public injunction” may be awarded only by a federal or state court. If either party seeks a “public injunction,” all other claims and prayers for relief must be adjudicated in arbitration first and any prayer or claim for a “public injunction” in federal or state court stayed until the arbitration is completed, after which the federal or state court can adjudicate the party’s claim or prayer for “public injunctive relief.” In doing so, the federal or state court is bound under principles of claim or issue preclusion by the decision of the arbitrator.
If any provision of this Section is found to be invalid or unenforceable, then that specific provision shall be of no force and effect and shall be severed, but the remainder of this Section shall continue in full force and effect. No waiver of any provision of this Section of the Terms of Service will be effective or enforceable unless recorded in a writing signed by the party waiving such a right or requirement. Such a waiver shall not waive or affect any other portion of this Terms of Service. This Section of the Terms of Service will survive the termination of your relationship with us.
THIS SECTION LIMITS CERTAIN RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION, THE RIGHT TO A JURY TRIAL, THE RIGHT TO PARTICIPATE IN ANY FORM OF CLASS OR REPRESENTATIVE CLAIM, THE RIGHT TO ENGAGE IN DISCOVERY EXCEPT AS PROVIDED IN JAMS’ RULES, AND THE RIGHT TO CERTAIN REMEDIES AND FORMS OF RELIEF. OTHER RIGHTS THAT YOU OR WE WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION.
To the maximum extent permitted by applicable law, you agree to indemnify and hold 818mortgage.com and our affiliates harmless from and against any and all claims, costs, proceedings, demands, losses, damages, and expenses (including, without limitation, reasonable attorney’s fees and legal costs) of any kind or nature, arising from or relating to, any actual or alleged breach of these Terms of Service, any executed Referral Agreement, and/or any other agreement by you or anyone using your account. If we assume the defense of such a matter, you will reasonably cooperate with us in such defense.
Finally, you also agree to the following: These Terms of Service shall be subject to and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. You agree that any action of whatever nature not subject to the arbitration agreement above arising from or relating to this Agreement, the Web site or our services will be filed only in the state or federal courts located in Los Angeles, California. You consent and submit to the personal jurisdiction of such courts for the purposes of any such action. If any part of these Terms of Service are determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid enforceable provision that most closely matches the intent of the original provision, and the remainder of the Agreement shall continue in effect. The failure by us to enforce any right or provision of this Agreement will not prevent us from enforcing such right or provision in the future. We may assign our rights and obligations under these Terms of Service, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. All rights not expressly granted herein are reserved to 818mortgage.com.
This Terms of Service was last updated July 05, 2025.
This Privacy Policy describes how 818mortgage.com, Inc. and its affiliates and subsidiaries (collectively, “we,” “us,” “our,” “818mortgage.com” or "818 Mortgage" or "Marcel Garcia │818 Mortgage: Home Loan Expert serving all of California, Get Pre-Approved Today!" or the “Company”) handle your personal information in connection with the following (collectively, the “Services”): the Company’s websites (including 818mortgage.com any other website where this Privacy Policy is posted), 818mortgage.com tools, emails, documents, and applications (including mobile applications), and other services. By using the Services, you expressly consent to the collection, storage, use and disclosure of your personal information as described in this Policy.
818mortgage.com has a strong commitment to providing information tailored to your individual needs while providing excellent service to our visitors and customers, including respecting concerns about privacy. We understand that you may have questions about whether and how we collect and use information. This Policy details the steps we take to respect your privacy concerns. If, after reviewing this Policy, you have any questions or privacy concerns, please send an email to marcel@818mortgage.com.
818mortgagecom may collect information that identifies, describes, relates to, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). The categories of personal information that 818mortgage.com may collect include:
Contact information (such as name, email address, mailing address, and phone number)
Personal identifiers (such as Social Security Number (SSN), date of birth, employee identification number, Taxpayer Identification Number (TIN), other DBA number(s), other government issued identification(s), account name, online identifier, and signature)
Financial information (such as bank, credit or debit card number, account information, and/or payment/transaction history)
Professional or employment-related information (such as occupation, title, and prior employment history)
Commercial information (such as business address, home purchase information, such as the address, type of home, and price range of the home you are interested in buying or selling, records of personal property)
Demographic information (such as age, date of birth, gender, race, color, origin, citizenship, and ethnicity)
Personal characteristics (such as marital status and familial information)
Geolocation data (such as city/state, zip code, physical location, or movements)
Internet or other Electronic Network Activity information (such as log information, IP address, access times, operating system, browser type and language, Internet service provider, and website interactions and browsing history)
Inferences drawn from the above categories reflecting your preferences, characteristics, behaviors, psychological trends, attitudes and abilities
818mortgage.com collects information from a variety of sources. The following are categories of sources from which we may collect your personal information:
Directly from you and other consumers through your interactions with us, such as when you use our services or purchase our products
Through our websites, when you provide us information or complete a form
From third party service providers or business partners
From government agencies or public records
Through automated technologies and online browser tools, including the use of cookies
If you choose to submit any personal information relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Policy.
We may use the personal information we collect for one or more of the following purposes:
Perform our Services and Respond to Requests. We may use your information to fulfill requests, process payments, and perform services for by you.
Protection and Security. We may use your contact information or personal identifiers to protect the security and integrity of 818mortgage.com our users, and others.
Administrative Communications. We may use your contact information to send you important information regarding our services, such as changes to our terms, conditions, and policies and/or other administrative information.
Marketing Communications. We may use your information to show you promotions or content based on your interests. You may opt out from receiving marketing communications, as described in the "Your Rights" section.
Research and Surveys. We may use your information to conduct research.
Internal Business Purposes. We may use your information for our internal business purposes, such as data analysis, audits, developing new offerings, and monitoring or improving the use and satisfaction of our services or to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of 818mortgage.com’s assets in which personal information held by 818mortgage.com about our website users is among the assets transferred.
Legal and Regulatory. We may use your information to comply with our legal or regulatory obligations, defend legal claims or cooperate with law enforcement.
818mortgage.com may disclose your personal information as described above to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
We may share your personal information with the following entities:
Affiliated Entities. We may share your personal information to our subsidiaries and corporate affiliates, including future subsidiaries and affiliates of 818mortgage.com to use your information consistent with this Policy.
Third Party Service Providers. We may share personal information with third party service providers who provide us with services, such as data analysis, online advertising, payment processing, order fulfillment, IT services, customer service, and other similar services. We grant our service providers access to personal information only to the extent needed for them to perform their functions and require them to protect the confidentiality and security of such personal information.
Commercial Partners. We may share personal information with unaffiliated third parties who partner with us to deliver our services or on our commercial activities. Depending on the choices you have made and the nature of the joint activity, these third parties may contact you regarding products or services that may interest you.
Business Transfers or Assignments. In the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings), we may transfer any information that we collect from site users or offline to a third party.
Law Enforcement; Emergencies; Compliance. We may disclose personal information about you to others as we believe to be appropriate: (i) under applicable law including laws outside your country of residence; (ii) to comply with legal process (iii) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (iv) to enforce our terms and conditions; (v) to protect our operations and property interest; (vi) to protect the rights, privacy, safety or property of 818mortgage.com, our employees, users of our service, or others; and (vii) to permit us to pursue available remedies or limit the damages that we may sustain.
Network Partners. We may disclose your personal information with our affiliates and partners as part of our matching service.
In connection with promotions or other special projects, we may ask you specifically whether you have objections against a certain kind of data use or sharing. We will respect your decision if you opt-out under such circumstances.
If personal information you have submitted to us is no longer accurate, current, or complete, and you wish to update it, please contact us and upon appropriate request we will usually be glad to update or amend your information, but we reserve the right to use information obtained previously to verify your identity or take other actions that we believe are appropriate.
To exercise any other rights as described in this Policy, please submit a request by contacting us using the contact information at the end of this Policy. We reserve the right to verify your identity in connection with any requests regarding personal information to help ensure that we provide the information we maintain to the individuals to whom it pertains and allow only those individuals or their authorized representatives to exercise rights with respect to that information.
We reserve the right to deny your request if we cannot verify your identify. Where we deny your request in whole or in part, we will inform you of the denial, provide an explanation of our actions, and the reason(s) for the denial.
We will not restrict or deny you access to our services because of choices and requests you make in connection with your personal information.
The security of your personal information is important to us. 818mortgage.com has taken reasonable steps to help protect the personal information our users share with us to prevent loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. We urge you to exercise caution when transmitting personal information over the Internet. If you have questions about security on our Web site, you can contact us.
Our website includes links to other websites whose privacy practices may differ from those of 818mortgage.com. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
Our website may collect your IP address, which page you are visiting on our site, and may set a cookie to enable features to function properly. Some features are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.
818mortgage.com does not direct services to individuals under the age of eighteen (18) and we do not sell the personal information, nor that of minors under 18 years of age. If you are under age 18, please do not submit personal information to us. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below and we will work with you to address this issue.
When you access our website, your personal information may be collected by cookies and other similar technologies. Technologies such as: cookies, beacons, tags and scripts are used by S818mortgageOLD.com and our marketing partners and analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users' movements around the site anonymously and to gather demographic information about our user base. We may receive reports based on the use of these technologies by these companies on an aggregated basis. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.
Additionally, when you use our website, some browsers have Do Not Track ("DNT") features that allow you to tell a website not to track you. 818mortgage.com honors the AdChoice DNT signals.
We may partner with a third party to either display advertising on our web site or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You may continue to receive generic ads.
California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our website that are California residents to request once per year certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make a request, please send us an email. Indicate in your letter that you are a California resident making a “Shine the Light” inquiry.
If you are a California resident, you also have certain privacy rights under the California Consumer Privacy Act (“CCPA Rights”). This section describes those rights and how you can exercise them with 818mortgage.com.
CCPA Rights Requests
Right to Know and Right to Deletion
You can request what personal information we have collected, used, disclosed, and sold in the preceding twelve (12) months.
You can also request that we delete your personal information. We may not delete all your personal information if one of the following exceptions applies:
Transactional: to complete a transaction for which the personal information was collected, provide a good or service requested by you, or perform a contract we have with you;
Security: to detect data security incidents;
Error Correction: to debug or repair any errors;
Legal: to protect against fraud or illegal activity or to comply with applicable law or a legal obligation, or exercise rights under the law, such as the right to free speech; or
Internal Use: to use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information (i.e., to improve our services).
Please note that if we delete your personal information, many of our services will not work the same. For example, you will not have an account and saved preferences and information will no longer be available.
To submit a request to know or a request to delete, please email us or call us at (818) 457-1554. To designate an authorized agent to act on your behalf you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf. If you wish to make multiple requests under this section, we recommend sending the deletion request last, as we will not be able to fulfill your other requests once we have deleted your information.
Do Not Sell My Personal Information
We do not sell any of your personal information, for any reason.
This website does participate in digital advertising networks to deliver advertising that is tailored to your interests. The participation in certain ad networks may constitute a "sale" of personal information under CCPA. In order to opt out of this activity, please visit optout.aboutads.info and optout.networkadvertising.org.
Right to Opt Out of Sale
California and other residents have the right to opt out of the sale of your personal information to third parties, as "sale" is defined under CCPA.
We do not sell your information, but if you wish to submit a request to opt out of the sale of your personal information please email us or call us at (818) 457-1554. In order to designate an authorized agent to act on your behalf you must provide the authorized agent with written permission to do so, and your authorized agent must submit that written proof at the time they make the request on your behalf.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA Rights, and/or any other rights, and we will not deny you goods or services, charge you a different price, or provide you with a lesser quality of goods or services if you exercise any of your CCPA Rights.
Users may perform ratings and reviews of our lenders and real estate professionals. By submitting such information, you grant 818mortgage.com the right to post and publish such information at our sole discretion. We also display personal testimonials of satisfied customers on our site in addition to other endorsements. We may post your testimonial along with your name.
This Privacy Statement was last updated July 05, 2025.